Friday for dental offices
Cancelled hygiene appointments refilled within the hour, recall reminders that get answered, and a front desk that isn't on hold with an insurance company when a new patient texts.
Mrs. Alvarez cancelled her 10:00 cleaning. 4 patients on the short-notice list. Want me to offer it?
Go ahead
FridayBen Carter took it. He's confirmed and his insurance is already on file. Your 10:00 is full.
In most dental offices, a cancelled cleaning is an hour of chair time gone. Somebody on the short-notice list would have taken it, but nobody at the front desk had time to call down the list.
What Friday handles at a dental office
- Short-notice fills. A cancellation goes out to the patients who said they'd come in early. The first yes gets the slot.
- Recall. Six-month cleanings, texted at the right time, booked in the same conversation.
- Confirmations that get replies. "Reply C to confirm" gets ignored. A real text from Friday gets answered.
- New patient questions. Do you take my insurance, are you taking new patients, how soon can I get in. Answered right away.
- Forms before the visit. Intake and medical history sent ahead of time.
Anything clinical goes to your team
Tooth pain, swelling, a question about a procedure: Friday doesn't give dental advice. She collects the details, tells the patient someone from the office will follow up, and puts it in front of your team straight away.
The math
One refilled hygiene appointment a week covers Friday's $299 a month several times over.