Bring back the customers who quietly stopped coming
Win-back texts, review replies and posting your open slots. The marketing you know you should do, done by someone who has the time.
Text everyone we haven't seen in 3 months. 20% off Tuesdays this month.
FridayThat's 64 people. Here's the text: "Hi Carla, it's been a while! Tuesdays are 20% off this month if you want to come in. Reply and I'll find you a time."
Perfect, send it
FridaySent. 9 replies so far, 6 booked.
Every business has a list of people who liked you, came a few times and then drifted. They didn't leave for a reason. Nobody asked them back.
The marketing you never have time for
- Win-back texts. Friday finds the customers who have gone quiet and writes a short, personal note in your voice. You approve it once.
- Review replies. "Reply to that 2-star review, nicely." Friday drafts it, you say yes, it's posted.
- Asking happy customers for reviews. After a great appointment, Friday sends a link, but only to the customers who said something nice.
- Posting open slots. "Post Saturday's openings." Friday puts them where your customers will see them.
- The monthly email. Friday drafts it from what actually happened that month.
Why texts work better than ads
A text from a business someone already knows gets read. An ad from a business they have never heard of gets scrolled past. The cheapest customer to win is the one who already knows where you are.
It sounds like you
Friday learns how you talk to your customers: the greeting you use, the emoji you don't. Nothing goes out to a list without your okay unless you have told her it's fine.