Answering every customer in their own language
Half your neighborhood texts in Spanish, or Vietnamese, or Korean. Friday answers each customer in the language they wrote in, and tells you what they said in yours.
Hola, ¿tienen cita mañana para un corte de niño?
Friday¡Hola! Sí, mañana a las 10:30 con Marco. El corte de niño cuesta $20. ¿Se lo reservo?
Sí, por favor. Se llama Mateo.
Friday¡Listo! Mateo está reservado mañana a las 10:30 con Marco. ¡Nos vemos!
Your summary, in English: Mateo, kids' cut, tomorrow 10:30 with Marco.
Plenty of great small businesses lose customers for a simple reason: the person texting doesn't feel comfortable in English, and nobody at the front desk speaks their language. So they go somewhere that does, or they don't book at all.
What Friday does
- Answers in the customer's language, automatically. Spanish, Vietnamese, Korean, Chinese, Portuguese, Tagalog, Arabic, French and many more.
- Keeps it natural. It reads like a friendly local, not like a translation app.
- Tells you in your language what was booked or asked, so you're never left guessing.
- Remembers each customer's preference, so the next conversation starts in the right language.
- Translates your announcements when you send something to everyone, so nobody gets left out.
Your neighborhood, fully open for business
If your community speaks five languages, your front desk can too. No extra hire, no extra software.